Privacy Policy
Hurricane Window Specialists
Effective Date: 01/21/2021
Hurricane Window Specialists (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, request a quote, or otherwise interact with us online.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information about you in a variety of ways, including:
A. Personal Information You Provide
When you voluntarily submit information through our website, we may collect:
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Full name
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Email address
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Phone number
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Property address
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Project details (window/door sizes, number of openings, photos, measurements, etc.)
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Any additional information you provide through message fields
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B. Automatically Collected Information
When you access our website, we may automatically collect certain information, including:
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IP address
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Browser type
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Device type
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Operating system
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Pages viewed and time spent on the site
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Referring website or source
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General location information (city/state)
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This information is used to help improve our website and user experience.
C. Cookies and Tracking Technologies
We may use cookies, pixels, and similar tracking technologies to:
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Improve site performance
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Understand website traffic and behavior
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Track marketing campaign performance
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Provide relevant advertising (if applicable)
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You may disable cookies through your browser settings, though doing so may affect website functionality.
2. How We Use Your Information
We may use the information we collect for purposes including:
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Responding to quote requests and inquiries
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Scheduling appointments or site visits
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Providing customer service
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Sending estimates, proposals, invoices, and project updates
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Improving our website, services, and marketing
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Communicating with you via phone, email, or text message
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Preventing fraud or unauthorized activity
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Complying with legal obligations
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3. Text Messages and Phone Calls
By submitting your contact information through our website, you consent to being contacted by Hurricane Window Specialists via phone call, email, and/or text message regarding your request, estimate, appointment scheduling, and related services.
Message and data rates may apply depending on your mobile carrier. You may opt out of text messages at any time by replying STOP.
4. Sharing Your Information
We do not sell your personal information.
However, we may share your information with trusted third parties when necessary, including:
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Service providers assisting with website hosting, CRM systems, email, or customer communications
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Marketing and analytics providers (such as Google Analytics, Meta/Facebook Pixel, etc.)
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Payment processors or financing partners (if applicable)
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Contractors or suppliers involved in your project, when necessary
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Legal authorities if required to comply with laws or enforce our rights
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All third-party providers are expected to maintain the confidentiality of your information.
5. Third-Party Websites
Our website may contain links to third-party websites (such as manufacturer websites, financing partners, or social media platforms). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before submitting information.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Choices and Rights
You may request to:
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Access the personal information we have about you
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Correct inaccurate information
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Delete your personal information (subject to legal and business requirements)
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To make a request, contact us using the information provided below.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
9. Retention of Information
We may retain personal information for as long as necessary to:
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Provide services
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Maintain business records
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Comply with legal requirements
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Resolve disputes
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Enforce agreements
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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact:
Hurricane Window Specialists
28292 Industrial Rd; Unit 8
Bonita Springs, FL 34135
Phone: 239-HWS-WINS
Email: kelly@hurricanewindowspecialists.com